Choose Your Support Level

From free basic support to full managed services, we have a tier that fits your needs

⛺ Base Camp

$200 FREE / month

Included with licensing partnership

  • Email support
  • Infrastructure monitoring
  • Security alerts
  • Monthly health reports
  • License optimization
POPULAR

🥾 Trail Guide

$750 / month

Proactive support for growing teams

  • Everything in Base Camp
  • Phone support
  • Quarterly business reviews
  • Knowledge base access
  • Dedicated account manager

🏔️ Ridge Runner

$1500 / month

Comprehensive support & management

  • Everything in Trail Guide
  • Monthly strategy sessions
  • Development support
  • Performance optimization
  • Executive reporting

* Month-to-month pricing shown. Annual discounts available — contact us for details.

Detailed Feature Comparison

See exactly what's included in each tier

Features Base Camp Trail Guide Ridge Runner
Monthly Price $200 FREE
with partnership		 $750 $1500
Support Channels Email Email + Phone Email + Phone
Account Management ✗ ✓ ✓
Business Reviews Annual Quarterly Monthly
Security Monitoring Basic Advanced Enterprise
Knowledge Base Access ✗ ✓ ✓
Development Support ✗ ✗ Monthly
Strategic Planning ✗ ✗ ✓