How We Compare

A look at what different options offer

Feature Microsoft Direct Typical CSPs Summit Technology
Base Pricing MSRP MSRP + 10-20% markup Competitive / Below MSRP
Volume Discounts Limited Sometimes 5-12% off (50+ users)
Hidden Fees Some Common None
Dedicated Support Team Call centers Varies widely Microsoft-certified engineers
Talk to Real Engineers Rare Sometimes Yes
Dedicated Account Manager No Enterprise only Trail Guide tier+
License Optimization None Extra cost Included free
Proactive Monitoring None Extra cost Included free
Security Reviews None Extra cost Included
Monthly Health Reports No Premium tiers All tiers
Contract Terms Annual 12-36 months Flexible terms
Switching Penalty None Often significant None
Free Support Value $0 $0 $2,400/year

What We Focus On

The things that matter to us when working with clients

🤝 Responsive Support

  • Real People When you reach out, you talk to our team - people who know your environment
  • We Learn Your Setup We take time to understand your business so we can give answers that actually help
  • Proactive Monitoring We keep an eye on things so we can catch issues before they become problems
  • Regular Check-ins Monthly health reports and business reviews to keep things running smoothly

💰 Straightforward Pricing

  • Clear Rates We publish our pricing - what you see is what you pay
  • Flexible Terms Monthly, annual, or 3-year options depending on what works for you
  • License Optimization We help you right-size your licenses so you're not paying for what you don't need
  • Volume Discounts Savings available for larger teams through our CSP agreements

What We Offer

Here's what you get when you work with us

👥

Microsoft-Certified Team

Our engineers have the certifications and hands-on experience to help with licensing, security, migrations, and troubleshooting.

📊

Proactive Monitoring

We keep an eye on your environment and send you monthly health reports. If something looks off, we'll let you know.

💰

License Optimization

We help you figure out which licenses you actually need. No sense paying for features nobody uses.

📅

Regular Check-ins

Quarterly business reviews to make sure everything is working well and to plan for what's coming next.

🔓

Flexible Commitment

Monthly, annual, or 3-year terms available. Pick what works for your situation.

🎁

Base Camp Support Included

Every Microsoft 365 partnership includes our Base Camp support tier at no extra charge.

Easy to Get Started

Switching CSP partners is simpler than you might think. The process takes about 5 minutes in your admin portal, and there's no downtime or disruption to your services.

✓ Flexible Terms ✓ No Downtime ✓ Keep All Your Data ✓ We Handle the Details

Questions?

We're happy to chat about your Microsoft 365 setup and whether we'd be a good fit.

Get in Touch View Pricing